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Please note: Our
offices will be closed on Monday in honor of Memorial Day (US).
Have a safe and pleasant holiday!
We provide many different ways to get your technical
questions answered. Choose from among the options listed below.
E-Mail Support
support@sound-recorder.biz
We offer unlimited complimentary e-mail support
to all registered customers.
You can easily send us an e-mail about a problem
from within the product. Click the Help button,
then Support. An automatic message with diagnostic
information will display. You can then click Email
to open your e-mail client and send the message.
If you are having difficulty converting a file,
please attach the file to your message. This information will
help us resolve your issue quickly.
Mailing Address
CoolRecordEdit Soft
3662 Hilltop Rd,
Carson City, Nevada 89701
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License Agreement
View our license agreement.
Unlocking Software
How you unlock your new software. What to do if you have
lost your unlock code.
E-Mail Support
Please give us feedback regarding our Web site.
Refund Policy
Please read about our 90-day money-back guarantee.
Privacy Policy
Our commitment to privacy.
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